
Marianne Retif
Hiring Key Account Manager at Exocel Bio
Updated: Aug 3
Summary:
Exocel Bio strives to be the leader in the regenerative aesthetic industry, a fast-growing innovating market. While the traditional aesthetic industry is using toxins, fillers, devices and creams to restore beauty, there are not many reliable and consistent regenerative solutions that leverage our own body's regenerative capabilities. Exocel Bio is dedicated to exosomes research and the commercialization for skin and hair rejuvenation. The biotech company manufactures and sells Exovex, a serum of purified exosomes. Exovex is for professional used only and is applied topically post procedure such as microneedling and laser treatments. Our exosomes are packed with precision growth factors and miRNA, which combined with traditional aesthetic procedures allows our customers to making anti-aging a reality.
Title: Key Account Manager
Department: Sales
Report to (title): Head of Sales
Location: Texas
Supervisory Responsibility: No
FLSA Status: Exempt
Position Type: Full-Time
Travel Required: As needed (State of Texas)
Expected Hours of Work: (include any mandatory meeting times with time zone) As needed
Compensation & Benefits:
$70K + uncapped commission & benefits at
https://www.exocelbio.com/careers
Summary/Objective
This team member will be responsible for selling Exocel Bio products through both face to face sales as well as digital, online and remote options (zoom, teams, phone etc..) to Med Spa’s and Dermatologist in the US. Due to the scope of this role, it will require an individual who is patient, persuasive, persistent, and has strong communication skills (live/remote), has strong computer skills, and the ability to thrive in a remote working environment.
As an Account Manager, the role will have two areas of focus:
Account Management and Development for all customers in the state of Texas (approx. 50% of time with live engagement)
Account Management for a group of existing customers assigned from across the nation you will work with to educate, sell and drive continued Exocel Bio product demand. These customers will be engaged remotelly. (approx. 50% of time with remote engagement)
This role will require a highly-motivated individual with strong business skills and one with the ability to overcome objections in a consultative environment and drive Exovex demand.
Description
Essential Duties and Responsibilities
Building and maintaining long-term relationships with targeted aesthetics and regenerative practices within a defined market
Contact with new and existing customers to determine practice needs and expanded business opportunities.
Introducing Exocel Bio science and products to new accounts
Assess clients’ needs and present suitable product options
Keep accurate records and documentation for reporting and feedback
Provide value and educate our customers look for in regarding our approach, the procedure, and our processes, including all documentation and payment options available.
Manage the appropriate follow up with all parties (internal and customer teams)
Maintain and develop a strong pipeline and regularly follow up with prospective customers who did not move forward in their initial communication (in other words, be relentless, persistent, and assertive).
Qualifications Requirements
Experience successfully selling in in the aesthetics market
Experience selling exosomes
2+ years of customer- facing business development experience
Education, License, Certification, or Preferred Qualifications
Passion and commitment for delivering exceptional customer service and results
Demonstrated high degree of proficiency for creating rapid growth for the customers serviced
Is a quick study: can immediately build rapport, assess the customer’s needs, and create a sense of urgency to drive action.
Must have excellent interpersonal skills that builds effective working relationships with patients, physicians, and other team members.
Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward.
Maintains professionalism and poise constantly, even when working under pressure.
Organized and detail-oriented with the ability to prioritize competing tasks.
Positive outlook and a passion for what we do!
4-year college degree or equivalent
Excellent communication and interpersonal skills
Strong planning and organizational skills
Additional Notes
Compensation
Daily preset consultations (warm leads provided)
Extensive training program
Tools and Technology Used
Microsoft Office 365 (Word, Excel, PowerPoint, SharePoint, Teams, Outlook…)
Zoho CRM
Work Environment & Mental and Physical Requirements
This job operates primarily in a remote setting with some office environment. This role routinely uses standard office equipment such as computers and phones. This role routinely uses travel equipment (your vehicle) and requires ability to travel.
Ability to remain in a stationary position; move; operate and use required equipment; and reach items
Ability to move/transport up to 30 lbs., and up to 50 lbs. occasionally.
Ability to communicate, converse with others, and exchange information
EEO Disclaimer
Exocel Bio is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic protected by federal, state, or local laws. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment requirements, or otherwise participating in the employee selection process, please direct your inquiries to the HR Department by calling the Exocel Bio main line at 858.255.4499.
Applicants have rights under Federal Employment Laws:
EEO is the law poster: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Employee Polygraph Protection Act poster : https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
Other Disclaimers
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. It is subject to change at any time.
This job description does not constitute an implied or express contract for employment and does not guarantee employment. Employment is at-will.
We are not able to sponsor visas. Exocel Bio is not an E-Verify employer and therefore cannot employ OPT individuals.
Exocel Bio does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company or to this posting without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific.